X

Client Relations Manager

Remote
United States of America
Client Service

Job Description:

We are seeking a Client Relations Manager to build and maintain strong relationships with our investors. This role involves ensuring client satisfaction, handling inquiries, and providing top-tier customer service to enhance client experience.

Key Responsibilities:

  • Manage and nurture relationships with existing and potential investors.
  • Address client inquiries and provide timely solutions.
  • Educate clients on investment options and company services.
  • Work closely with internal teams to ensure a seamless client experience.
  • Develop strategies to enhance client retention and satisfaction.

What We Expect:

  • Experience in client relationship management or customer service.
  • Strong communication and interpersonal skills.
  • Knowledge of investment platforms and financial services (preferred).
  • Ability to handle client concerns professionally and efficiently.

What We Offer:

To help you stay energized, engaged, and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents, and Flexible Time Off (FTO) so you can relax, recharge, and be there for the people you care about. 

Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation.

  • A culture where everyone values the highest standards, freedom, and responsibility.
  • Ability to take the lead and orchestrate changes together – no waiting line for your ideas and projects to become reality.
  • Exceptional well-being: active challenges, onsite & online fitness classes, and wellness workshops.
  • Unlimited growth: Manager’s Academy, Coachhub, Reforge, Scribd learning tools, and invitations to the world’s best conferences.
  • Hybrid work: combine modern office excitement in Kaunas and Vilnius with the comfort of working from home.
  • A health insurance package for your well-being.
  • Workations & quarterly OKR parties.
  • We prioritize the development and career progression of our team members, providing them with challenging roles and learning opportunities.
Ready to take the next step? We’d love to hear more about your experience and aspirations.